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Legal & Privacy

Terms and Conditions

Welcome to Hitchworks. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or purchasing products from Hitchworks, you agree to comply with and be bound by the following terms.

1.Acceptance of Terms

These Terms and Conditions govern your use of Hitchworks’ website and the purchase of products from Hitchworks. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our website.

2. Permitted Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
  • Website Availability: Hitchworks does not guarantee that the website will be available at all times or that it will be free from errors or interruptions. We reserve the right to modify or discontinue the website at any time without notice.
3. Accuracy of Information

We strive to ensure that all information on our website is accurate and up-to-date. However, errors may occasionally occur, including product descriptions, pricing, and availability.

  • Pricing: Prices for our products are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions and to cancel or refuse orders placed for products listed at an incorrect price.
  • Product Descriptions: We attempt to be as accurate as possible in our product descriptions. However, we do not warrant that the product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
4. Placing an Order

By placing an order with Hitchworks, you agree to the following terms:

  • Order Acceptance: Your order constitutes an offer to purchase goods. All orders are subject to acceptance by Hitchworks, and we reserve the right to refuse or cancel any order for any reason, including the unavailability of products or errors in pricing.
  • Payment: All prices are listed in U.S. dollars. Payment must be received in full before we will ship any products. We accept major credit cards, debit cards, and other payment methods as indicated on our website.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email is an acknowledgment that we have received your order and does not constitute acceptance of your order.
5. Understanding Shipping

Please refer to our Shipping Policy for detailed information about shipping methods, costs, and delivery times.

  • Delivery Times: Delivery times provided are estimates and are not guaranteed. Hitchworks is not responsible for delays caused by shipping carriers or unforeseen events.
  • International Shipping: For orders shipped outside of the United States, you are responsible for any import duties, taxes, and fees that may apply.
6. Returns Policy

Please refer to our Returns and Exchanges Policy for detailed information on how to return or exchange a product.

7. Protecting Our Content

All content on this website, including text, graphics, logos, images, and software, is the property of Hitchworks or its content suppliers and is protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, display, perform, or use any content from our website without our prior written permission.

  • Trademarks: The trademarks, service marks, and logos displayed on our website are the property of Hitchworks. You are not granted any license or right to use any trademark, service mark, or logo without the express written permission of Hitchworks.
8. Understanding Our Limits

To the fullest extent permitted by law, Hitchworks shall not be liable for any damages (including, without limitation, indirect, incidental, special, or consequential damages) arising out of or in connection with your use of the website or the purchase of any products.

  • No Warranty: Hitchworks provides the website and its content on an “as is” basis and makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on this website.
9. Legal Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Iowa, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in a federal or state court of competent jurisdiction located in Iowa.

10. Keeping You Informed

Hitchworks reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

11. Get In Touch

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Hitchworks

760 Kacena Rd. Suite 4

Hiawatha, IA 52233

Email: [email protected]

Legal & Privacy

Privacy Policy

Effective Date: September 4, 2024

Hitchworks (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the practices described in this policy.

Types of Information We Gather

We collect both personal and non-personal information to provide you with a better experience and to improve our services.

  • Personal Information: This includes information that can be used to identify you as an individual, such as:

    • Contact Information: Name, email address, phone number, mailing address
    • Payment Information: Credit card details and billing address (collected securely during transactions)
    • Account Information: Username and password when you create an account with us
    • Order Information: Purchase history, shipping preferences, and product selections

  • Non-Personal Information: This includes information that cannot be used to identify you individually, such as:

    • Browser Data: IP address, browser type, and version
    • Usage Data: Pages you visit, time spent on each page, and how you interact with our website
    • Cookies: Small data files stored on your device that help us improve your experience
Purpose of Data Collection

We use your information for various purposes, including but not limited to:

  • Order Fulfillment: To process and ship your orders, manage payments, and provide you with customer support
  • Account Management: To create and manage your account, including sending you updates related to your account or orders
  • Communication: To send you promotional emails, newsletters, and other communications about our products and services (you can opt out at any time)
  • Website Improvement: To analyze website usage, personalize your experience, and improve our website’s functionality and content
  • Security: To protect against fraudulent transactions and monitor against theft, identity theft, and other harmful activities
Who We Share Data With

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, and marketing. These providers have access to your information only as needed to perform their functions and are required to protect your information.
  • Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
How We Use Cookies

We use cookies and similar tracking technologies to collect and store information when you visit our website. These technologies help us understand how you use our website and improve your experience.

  • Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them) to keep you logged in, remember your preferences, and provide personalized content.
  • Third-Party Analytics: We may use third-party services, such as Google Analytics, to track and analyze website usage. These services may use cookies and other tracking technologies to collect information about your interactions with our website.
  • Managing Cookies: Most browsers allow you to control cookies through their settings preferences. However, disabling cookies may affect your ability to use certain features of our website.
Control Over Your Information

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us at [email protected].
  • Delete Your Data: You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.
  • Do Not Track: Some web browsers offer a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. At this time, our website does not respond to “Do Not Track” signals.
Protecting Your Information

We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, use, or disclosure.

  • Encryption: We use Secure Sockets Layer (SSL) technology to encrypt sensitive information (such as payment details) transmitted over the internet.
  • Access Controls: Access to your personal information is restricted to authorized personnel only, and we regularly review our security practices to protect against unauthorized access.
  • Security Breaches: In the unlikely event of a data breach, we will notify you as required by law and take appropriate measures to mitigate the breach.
Our Policy on Children’s Information

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

Data Transfers Outside the U.S.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our website, you consent to this transfer of information.

Keeping You Informed

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Hitchworks

760 Kacena Rd. Suite 4

Hiawatha, IA 52233

Email: [email protected]